Frequently Asked Questions

Where Are You Located In Sevierville?

We Are Located In Sevierville, Tn and are often asked where we can be found when our Customers are in Town! We do not actually have a storefront as we travel full time for special events. However, If you call our listed number for Service we are happy to help.  For Wholesale opportunities & Local product pickup we are Available by appointment.

What Type Of Warranty Do You Provide?

We offer a 2 Year Guarantee on all of our products Including Guardian Light, Reachmore Cleaning System, and Tornado Seat. Our Guarantee Covers manufacturer defects and natural product failure. All of our Garden Tools Branded IRONWOOD TOOL COMPANY carry a 5 Year Guarantee followed by a half price lifetime product replacement program. 

How To Maintenance Our Tools

All Of Our Pruners, Loppers, & Cutting Tools are best maintenanced with a simple 3 in 1 oil. For sharpening we recommend using something delicate on the blade such as a sharpening stone or a file but any sharpening system you have will work. For the Best Service simply bring your tools into the event you purchased them at and we will clean & Sharpen FREE as a token of our appreciation of your business.

Can I Clean My Tornado Seat?

The answer is YES!! Tornado Seats are completely waterproof. If you get them dirty, dusty, or even sandy you can blast them off with a hose. Over Time, if you use the seat outside often you will want to wipe the chair down to keep the Plastics moving free and smooth. A simple Damp Cloth and water works great. You can also use W-D 40 or most any lubricant for a very slick effect.